Info@hand is the flagship product of 1CRM Corp, which a company specializing in software solutions intended to provided integration online data information resources to companies of different sizes. A web-based system mixing customer relationship management (CRM) with expanded business management features for eCommerce, accounting and enterprise relationship planning, Info@hand is committed to show an improved cost model with the aim to streamline all processes in the internal business. Whether you are in your personal computer, Mac or mobile phone devices such as Android, iPad, Blackberry and iPhone, info@hand makes it sure that your are given with the best CRM services that you should have in the first place.
Info@hand is just one of the leading CRM systems in the world that continue to embrace every line of business. It creates invoices amd quotes in a fast manner for clients while demonstrating the perfect synchronization into Quickbooks accounting systems to allow the staff in the administration profile to track. This just allows the system to illustrate what is good for personnel facing the customers. With a reliable auditing trail, it combines a quick response approach to make customers happy with its services.
The company recently released info@hand System 7. The release has been deemed amazing by the fellow CRM community as it displays amazing features that business could ever want. Not only its value is very remarkable, it redefines the performance for all small business customer relationship management solutions that are based on web. The new System 7 has several vital benefits and advantages for all business lines and here are some for you to know about.
People are fond of using different web browsers and System 7 is just designed to fit them all by providing users the best performance while using. With integrated reporting and custom layouts, there are unified list views being featured by all new user interface. Also, it supports all mobile devices such as Blackberring, Android, iPad, Windows Phone 7 or even iPhone. You could no longer ask for more with what this significant release has to offer.
In other aspect, the new release just incorporated integrated internet telephone through Skype. What is more is that it has a call logging in the CRM application that is automatic, making it easier for users to connect with people they want to talk to.
In addition, info@hand system 7 covers powerful customization features that include the capability to make Personality Packs with the ability to customize the CRM solution for a type of industry with studio customizations and additional modules. Plus, it includes the Studio for custom fields and editing screen layouts and dropdown lists.
Here are more:
• The page length of the list of the present module can be override temporarily with an option to arrange the list at any desired item.
• The generation of a CSV file export is possible through list items as well as the creation of a report in PDF format.
• Much improved flexibility and minimized screen footprint are delivered for brighter outcome.
The release of info@hand System 7 is just one of the steps that 1CRM Corp. took to continue its commitment to making all users and customers satisfied of what it has to offer.

info@hand provides  instant access to vital organization of business information via the desktop or mobile devices.  A growing list of other languages, and designed to grow your business, Info@hand is available to enterprises of all sizes affordable in English, French, Spanish, German, Italian.

Info@hand Customer Relationship & Business Management  (CRBM) system blends best-of-breed management system, customer relationship management with complete orders, projects, resources, services and HR. It also offers a free Self-Service Portal with eStore, and optional QuickBooks integration.

CRM functionalities:

info @ hand provides integrated management of corporate information on customer accounts and contacts, leads and opportunities, and activities including calls, meetings, emails, notes and tasks. Users can optionally receive automatic email notifications to inform them of new contacts, cases or tasks assigned to them.

Some of the key features of info@hand CRM include:

• Decreased Handle Costs: Material is only joined once: revenue, marketing , client support and administration workers all promote the same information.
• Because info@hand is web dependent, all its benefits are available to every company employee (subject to accessibility authorizations you control), from the office, at home, or on the route.
• Greater Revenue Reach: Use the e-mail advertising and event administration features to do and measure new advertising activities and advertising events.
• info@hand helps full-sized PC/Mac windows and cell phone phones like iPhone/iPad, BlackBerry or Android os, and Internet safety measures is managed via VPN or SSL.
• Better Handled Information: Sales pipelines that are much better understood offer apparent awareness of any enterprise upturn or decline well before it represents an ability or threat for the enterprise.
• Salesforce automation  including lead capture, and promotion of leads to opportunities
• Ability to track the point of sale.
• Increased Revenue Effectiveness: The most effective lead resources and sellers are quickly and clearly identified on visual graphs.
• Monitoring sales forecasts with graphical charts that offer drill-down bar or a segment of the graph of the data back.
• Definition of sales teams and territories, to manage the exchange of data and tracking performance of sales territory.
• Sales forecasting, and comparison of predicted and actual quotas, as a team or individual;
• Analysis of sources of lead and sales opportunities;
• E-mail marketing campaigns, send HTML emails with high-quality lists of carefully selected targets;
• Flexible reporting, choose exactly the information you want to display.
• Increased Buyer Retention: Your clients will appreciate interacting with staff who now know more about them and additionally going on in their accounts. And they will love your new Self-Service Website for 24/7 use of revenue and support.
• calendar management company, to arrange interviews and meetings
• Integrated inbound and outbound e-mail, which is automatically added to the account and contacthistory.
• Use the integrated eStore to arrive at new and established clients 24/7!
• Complete order management functions for both sales (estimates, invoices, sales orders and payments) and purchase (purchase orders and invoices)
• Full integration of automated bi-directional link to QuickBooks Accounting
• A  portal 24 / 7 self-service that allows customers to check their invoices and past charges and the balance, to accept a loan, collaborate on projects, send and receive updates on the case of services, access to articles and knowledge base FAQs, and participate in forums clients. Partner Access adds more special features.
• Material – Your Aggressive Advantage: Now revenue, support and administrative workers will promote the same accounts and get in touch with historical past. And up-to-the minute accounts bills, accounts and transaction historical past may be synchronized with QuickBooks, supplying your company the integrated information program it needs to compete with the best.
• A shop built into Self-Service Portal, which offers selected products from
• info @ catalog of products and labor account synchronization, invoice and the data it collects payment for online sales back to the info @ hand (and then in QuickBooks even if that option is installed).
• Multi-location products following via delivery and receiving functions
• Everyone knows where to find information without putting things off looking for it. And included IP Telephone let us you telephone clients more quickly, for less!
• Businesses Control features for HR, project administration software, timesheets, expense reviews, etc..
• IP Telephone plug-in offers click-to-dial calls, for use with Skype etc.
• info@hand can change information access throughout your company, and drive profitability with these key business benefits: